ITEngine


Manage All IT Work Across the Organization in a Single Solution

  • Bring all IT work together on one platform and eliminate segregated data and disconnected systems

  • Get an inside look into all IT spending to prevent cost overruns and unexpected expenses

  • Gain visibility into what your IT teams are working on regardless of where the work resides

  • Choose between multiple scheduling tools that map to team maturity and methodologies to increase adoption
  • Make more informed decisions with real time access to a complete IT portfolio
  • Add additional apps to the environment for customized build to order functionality to meet the needs of every team




Included Apps:

Project Portfolio Management
  • Projects- Use the Project Center to view and maintain project information.
  • Online Project PlannerCreate clear uncomplicated project schedules online using the Online Project Planner.
  • Project Cost Planning- Utilize the Cost Planner, Cost Analyzer and Modeler in the Project Center.
  • Project Resource Planning- Use the Resource Planner and analyzer to gain insight on resource availability for current or future projects.
  • Project Prioritization- Prioritize and analyze your projects based on standardized criteria.
  • Project Portfolios- Take advantage of powerful top-down planning capabilities to aid in business critical decisions.
  • Resources- Manage and edit resources from one centralized location.
  • Project Reporting - Access pre-built reports and dashboards to easily track project performance.
  • Project Tasks- View and designate your project tasks.
  • Project Issues- Assign, prioritize, and follow the progress of your project specific issues from start to finish.
  • Project Changes- Manage, audit, and coordinate simple and complex changes across your project.
  • To Do- Keep track of To Do items outside of your scheduled work or personal items.
  • My Work- View your active work items taken from projects, issues, tasks and other related lists.
  • My Time Off-Request and view your time off in a convenient calendar format.
  • My Workplace- creates a community for team members to see and status their work, plus other personal tools for collaboration, status, and schedule.
  • Project Announcements- Share announcements with your project community.
  • My Links- Keep your personal links in one organized list.
  • Comments- Implement a comment stream for team collaboration and communication.

Application Portfolio Management Bundled App
  • ApplicationsPrioritize, store meta data and report on your applications and there associated projects.
  • Application Backlog - Track application backlog items and optionally use the EPM Live Online Agile Planner to plan iterations and releases.
  • Application ChangesTrack and review change request submissions, assignments and status updates.
  • Application RisksCapture, prioritize, and assign and report on application related risks.
  • Application WikisCreate wikis to inform users about your new and upcoming applications.
  • Application DocumentsStore your application oriented documents in a central organized online location.
  • Application Cost Planning - Manage and track budgeted and actual costs for your applications.
  • Application Resource Planning - Develop resource plans to estimate required resource usage and compare to actual resource usage.
  • Application Dashboards - Use linked filterable dashboards to graphically view current application related data.

IT Assets Bundled App
  • IT AssetsList all of your assets in one central location which to allow for simple management and tracking.
  • IT Asset Documents - Store your asset oriented documents in a central organized online location.
  • IT Asset Dashboards - Use dashboards to graphically view current application related data.

IT Service Management Bundled App
  • Service RequestsManage service oriented requests by Impact, Priority and Request Type.
  • Service CatalogCatalog your incoming requests for reporting and workflow purposes.
  • Service Dashboards - Use linked filterable dashboards to graphically view current application related data.
  • IT ProblemsAssign, prioritize, and follow the progress of your IT specific problems from start to finish.  Promote service requests to problems to escalate issues to management.
  • IT ChangesManage, audit, and coordinate simple and complex changes across your projects.  Convert large approved changes into projects when needed.
  • IT Knowledge BaseCreate articles that answer common questions and solve common issues.
  • EPM Live Purchase or Subscription
  • On Premise: EPM Live 4.3 version or higher
  • Online: Professional, Enterprise or Dedicated
  • Free
  • Ask about our build to order app packages.  We can help you implement and customize any app into your system using EPM Live and industry best practice techniques.


FREE

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